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Refund Policy

At OTS Taxi, we strive to offer a flexible and customer-friendly cancellation policy, understanding that unexpected changes in plans can happen.

At OTS Taxi, we strive to offer a flexible and customer-friendly cancellation policy, understanding that unexpected changes in plans can happen.

Free Cancellation: If you cancel your booking at least one hour before the scheduled pick-up time, you will not be charged, and your trip will be cancelled at no cost.

Late Cancellation: If you cancel within one hour of the scheduled pick-up time, the full fare of the booking will be charged.

We are committed to ensuring a smooth and hassle-free experience for our customers, and our cancellation policy reflects this commitment.